Listen Up Español's 800-agent call center is based in Hermosillo, Mexico, which boasts a largely college-educated population.
An hour flight south of Phoenix, the call center's team of highly trained agents knows the nuances of the U.S. Hispanic culture and buying habits – which builds and enhances the customer relationship.
With 70% of the U.S. Hispanic population from Mexico, these agents have the ability to mirror the caller, in turn adding a level of comfort and trust that is so important to the U.S. Hispanic population.
Agents are passionate about what they do. The work environment is friendly and fun, as teams compete, perk up performance and vie for prizes.
This energy flows through to customer interactions. We instill strong values, a positive work ethic and family-like loyalty within our ranks and with our clients.
Quality Control & Agent Training
Corporate Headquarters:
50 Monument Sq. #300
Portland, Maine 04101
Call Center: Hermosillo, Sonora, Mexico