About Listen Up Español

Listen Up Español is the leading Spanish and English call center focused on the U.S. Hispanic market. Operating in Portland, Maine and with a call center in Hermosillo, Mexico, the company employs over 800 Spanish and English-speaking call center agents and provides teleservices to reach target markets with optimum results.

Spanish and English Call Center

Listen Up Español offers direct response, nonprofit and corporate clients a broad range of call center services in English and Spanish - from inbound and outbound sales, customer service, and lead generation to Spanish advertising production services. With a focus on training and sales psychology, Listen Up Español has the experience to turn customer interaction into tremendous revenue.

Listen Up Español is a nearshore operating in the thriving city of Hermosillo, Mexico, which is centrally located in the west coast state of Sonora. Hermosillo was chosen for its population of highly educated, bilingual, motivated and trainable young people and currently Listen Up Español is one of the biggest employers there. Call center agents have a naturally neutral accent in Spanish, so their diction appeals to the broadest base of Spanish-speaking Hispanics from different origins. Our bilingual call center agents have minimal accent in English to better serve those clients who need services in this language.

Listen Up Español is much more than a typical call center

• We have unmatched scripting expertise

• A unique profitable "soft offer" approach attuned to Hispanic consumers

• Highly efficient technology platforms

• Best-in-class compliance and verification processes

• Unique Mission & Core Values

Our Spanish & English call center has the experience and enthusiasm to be successful. Our passion for our clients flows through the agents and results in a troubleshooting/up-sell/cross-sell culture, which creates satisfied customers for our clients. The proof is in the performance!

Why Listen Up Español?

Why has Listen Up Español has been ranked No. 1 in Business Products and Services among Fastest Growing Private Companies by the INC 500? Contact us to learn more about our awards & industry recognition, technology partners, industries we serve, testimonials, and call center services.