Listen Up Español employs a robust dual platform that maximizes performance for both our Direct Response and Customer Service Technology. You can rely on our flexible, redundant infrastructure 24/7, 365 days a year.
Data Management and Performance Metrics:
State-of-the-art IVR
All data stored on secure, U.S.-located, redundant servers
Uptime reliability via redundant carriers (Dedicated MPLS network with VOIP backup).
Multiple COLOs in the U.S. to further ensure uptime
PCI compliant payment processing system runs paperless and uncluttered UPS power backup ensures uptime in case of power interruption with full generator backup for the unlikely event of prolonged power outage.
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