The people of Listen Up Español are committed to delivering a full range of first class call center services

Experience to assure your success.

Listen Up Español offers all the services you would expect from a first-class call center, and then delivers so much more: a level of commitment and attention to detail that ensure your campaigns reach a higher level of success – with greater conversion and maximized order value!

However you need us, we can get you up and running fast. Ask Listen Up Español how one of our Spanish-language call center services can make a significant difference in your next campaign:

  • Scripting – Even before the phones start ringing, we'll put our sales expertise to work for you. Scripting can make or break any campaign, the essential bridge that will lead an interested caller to a completed purchase.

    Our Account Management team will evaluate your existing scripting and work with your ad copy and our agents to make sure the script works with our sales team seamlessly. And when clients come to us without scripting of any kind, we'll use our collective years of experience to build out a solid script based on what we know works based on the ad copy.
  • Campaign Management – Our client services team is much more than people passing along numbers. They are trained experts who understand the When, What, Where and Why of your entire campaign. Over the past year we’ve launched dozens of new campaigns, and thanks to our team’s knowledge and expertise we’ve seen almost 90% of them grow and roll-out. There isn’t a call center in the world as dedicated to your success!
  • Inbound – One of the first Inbound centers able to convert soft offers for the U.S. Hispanic market, Listen Up Español has the skills and experience to handle any offer type and consistently perform above par. With 1,000+ agents and 500 seats available in a 24/7 operation, we have ample capacity for long form, short form and PI/PO media without spikes being an issue. Over a decade of experience working inbound campaigns means we understand how to watch trends and schedule proactive, flexible staffing that leads to better results and ROI for our clients.
  • Customer Service – Using outstanding CRM technology and our unique process of quality call handling, our experience with Customer Service campaigns has consistently exceeded client expectations. Not only are we skilled at standard customer care, but we can also realize revenue streams within the customer service call that didn't previously exist. Our expert reporting systems enable clients to track trends and implement proactive solutions that keep clients ahead of callers' needs.
  • Outbound – Beyond being a leader in sales, conversions and call quality, Listen Up Español is on the cutting edge of technology. We are ready to help you expand your revenue base and succeed with your Outbound plans – delivering the experience, results and follow-up that only Listen Up Español can offer.


Ready to reach the U.S. Hispanic Market with optimum results?
Call us now at 1-800-630-9221!


 

Spanish Language Call Center > Services Overview

Brett Saxon of TMP, satisfied customer of Listen Up Español

Unsurpassed Services