Craig Handley, Founder/CEO
Craig's unstoppable combination of hard work, a little luck, and lots of creativity has sparked a unique ingenuity and vision that drive the success of both companies he leads: Listen Up Español and its sister enterprise, Revenue Enhancement Consultants (REC).
Listen Up Español is a hugely successful near-shore Spanish-language call center serving the U.S. Hispanic market with 800 Spanish and English-speaking agents. REC offers innovative programs to help DR merchants, service providers and affiliates boost sales and revenues, both online and offline.
Craig's expertise in maximizing the sales process – and LUE's impressive track record of higher conversion rates and average order value than any other Spanish-language call center – was achieved from the ground up, having started his professional career in door-to-door sales and rising through the ranks in several call centers. A respected consultant for hundreds of different products and services in almost every category, he has also contributed articles to Response Magazine, eRetailer and DM News on how to effectively increase revenue and profitability.
Craig served in the U.S. Army, and studied music as a vocal major in college. His passion for music is often displayed as one-half of the infamous "hip-pop" duo, CR Gruve. Craig lives in Maine with his wife and five children.
Craig Handley, CEO
Office: 207-774-1425, Ext. 102