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Learn about Hispanic Customer Care at Call Center Week 2012

  
  
  

CallCenterWeekListen Up Espanol will attend and exhibit as a sponsor of Call Center Week 2012 from June 4-8 in Las Vegas, NV. Call Center Week is the fastest growing call center event in the world designed to provide attendees with tools and insight needed to execute innovation in a multi-channel environment.

Leading Spanish-Bilingual Call Center

Our partners and companies refer to us as the number one customer service call center for the Hispanic market. There are 50 Million Latinos in the U.S. And growing - How are you connecting with over $1 Trillion in buying power?

Hispanic Customer Care and Spanish Customer Service

Our clients who need Hispanic Customer Care enjoy our competitive advantage. Find out how our highly-trained bilingual hispanic phone agents and our customer-focused culture inspires excellence and drives business results.

Meet the Listen Up Espanol team at
Booth #703 to learn how we get results.

A recent J.D. Powers five year study revealed organizations which improved customer service increased shareholder value by 52%, while those organizations whose service declined lost 28% of their value. TARP Worldwide research indicates that 2/3 of customers in most markets DO NOT buy primarily based on price; they buy on convenience, service and word of mouth.

As contact centers continue to evolve and add channels of communication – live chat, social media, etc - the approach to workload distribution, staffing, metrics and analytics of a solely phone and email call center have become antiquated. This years event will offer a series of brand new innovative case studies, integrated training, innovative discussions, leading speakers and exciting site-tours.

Meet the Listen Up Espanol team at
Booth #703 to learn how we get results.

Contact us now to set up a meeting:
1-800-630-9221

LUE Hispanic Customer Care

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