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Listen Up Espanol on Top 50 Teleservices Agencies Ranking 2012


Top 50 CIS TeleservicesListen Up Espanol Recognized on the 2012 Top 50 Teleservices Agencies Ranking by Customer Interaction Solutions Magazine

Portland, ME, April 30, 2012 — Listen Up Espanol announced today that TMC, a global, integrated media company, has named Listen Up Espanol on its Customer Interaction Solutions 27th Annual Top 50 Teleservices Agencies Ranking.

Listen Up Espanol (LUE) is a leading U.S. Hispanic call center specializing in direct response (DRTV), non-profit fundraising and customer service. "We are thrilled to have won this award", remarks Randall Anderson, VP of Sales and Business Development, LUE. "It represents the dedication of our employees to a job well done and their overall commitment to quality - in the US and worldwide! It is a great honor to be recognized in this category that has so many impressive members. We are very proud of our team."

The Top 50 Teleservices Agencies Ranking recognizes the top inbound and outbound teleservices agencies, both domestic and international, as well as interactive inbound. Teleservices agencies are ranked for being the largest agencies in the industry as measured by the amount of billable teleservices minutes completed during the past year.

“The editors of Customer Interaction Solutions have ranked Listen Up Espanol as a Top 50 Teleservices Agency because they were able to document through verification letters from their telecommunications carriers that they are one of the largest outsourced call center providers in the industry,” said Rich Tehrani, CEO, TMC. “This ranking is truly the benchmark for choosing large-size, large-capacity teleservices agencies.”

The Top 50 Teleservices Agencies Inbound, Outbound and Interactive rankings are published in the April 2012 issue of Customer Interaction Solutions magazine.

For more information, please visit

About Listen Up Espanol

Listen Up Espanol, is the leading U.S. Spanish language call center for the U.S. Hispanic market. Operating in Portland, Maine and with a 500 seat call center in Hermosillo, Mexico, the company employs over 800 native Spanish-speaking call agents and provides U.S. companies with teleservices to reach the U.S. Hispanic market with optimum results. Listen Up Espanol offers direct response, non-profit and corporate clients a broad range of call center services from inbound sales, customer service, and lead generation to Spanish advertising production services. With a focus on training and a sales psychology, Listen Up Espanol has the experience to turn customer interaction into revenue. To learn more about Listen Up Espanol, visit

About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry.  Please visit  

About TMC
TMC, celebrating their 40th Anniversary, is a global, integrated media company that helps clients build communities in print, in person, and online.  TMC publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Next Gen Mobility and Cloud Computing (formerly InfoTECH Spotlight) magazines., which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. TMC is the producer of ITEXPO, the world’s leading B2B communications event.  In addition, TMC runs multiple industry events: Featuring collocated Mobility Tech, M2M Evolution, Business Video, ChannelVision Expo, MSPWorld, Super WiFi, SUITS, LatinComm, HTML5 Summit Conferences, and more. Visit TMC Events for a complete listing and further information.

For more information about TMC, visit

Listen Up Espanol Contact:
Randall (Randy) Anderson
SVP Sales, Listen Up Espanol
207-774-1425 X123

TMC Contact:
Jan Pierret
Marketing Manager
Tel: 203-852-6800 x228
Fax: 203-853-2845

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