Listen Up Espanol named on 2011 Top 50 Teleservices Agencies Ranking
Posted on Wed, May 18, 2011 @ 01:49 PM
Portland, ME
, May 18, 2011 — Listen Up Espanol announced today that TMC, a global, integrated media company, has ranked Listen Up Espanol on its 26th Annual Top 50 Teleservices Agencies by its publication Customer Interaction Solutions®.
Listen Up Espanol (LUE) is a leading U.S. Hispanic call center specializing in direct response television (DRTV) campaigns. "We are thrilled to have won this award", remarks Randall Anderson, VP of Sales and Business Development, LUE. "It represents the dedication of our employees to a job well done and their overall commitment to quality - in the US and worldwide! It is a great honor to be recognized in this category that has so many impressive members. We are very proud of our team."
The Top 50 Teleservices Agencies Ranking recognizes the top outbound and inbound teleservices agencies, both domestic and international, as well as interactive inbound, as measured by the amount of billable teleservices minutes they have completed during the past year.
“The editors of Customer Interaction Solutions have ranked Listen Up Espanol as a Top 50 Teleservices Agency because they were able to document through verification letters from their telecommunications carriers that they are one of the largest outsourced call center providers in the industry,” said Rich Tehrani, CEO, TMC. “This ranking is truly the benchmark for choosing large-size, large-capacity teleservices agencies.”
Listen Up Espanol has met the stringent criteria set by the editors of Customer Interaction Solutions. Listen Up Espanol’s billable minutes were verified by the editors for accuracy and reliability and submitted a letter of verification from its telephone service providers certifying the number of minutes billed during the 12 month period from November 1st, 2009 to October 31st, 2010.
The Top 50 Outbound Teleservices Agencies rankings are published in the March 2011 issue of Customer Interaction Solutions magazine. The Inbound ranking, together with the Interactive Inbound and the global aggregate ranking, will be published in the April 2011 issue. Customer Interaction Solutions has been the leading publication in CRM, call centers and teleservices since 1982™.
For more information, please visit www.tmcnet.com.
About Listen Up Espanol
Listen Up Espanol, is the leading U.S. Spanish language call center for the U.S. Hispanic market. Operating in Portland, Maine and with a 500 seat call center in Hermosillo, Mexico, the company employs over 800 native Spanish-speaking call agents and provides U.S. companies with teleservices to reach the U.S. Hispanic market with optimum results. Listen Up Espanol offers direct response, non-profit and corporate clients a broad range of call center services from inbound sales, customer service, and lead generation to Spanish advertising production services. With a focus on training and a sales psychology, Listen Up Espanol has the experience to turn customer interaction into revenue. To learn more about Listen Up Espanol, visit www.ListenUpEspanol.com
About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.
About TMC
Technology Marketing Corporation (TMC) is a global, integrated media company helping clients build communities in print, in person, and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, NGN and InfoTECH Spotlight magazines. TMC is the producer of ITEXPO, the world’s leading B2B communications event. TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. In addition, TMC runs multiple industry events: 4G Wireless Evolution; Smart Grid Summit; M2M Evolution; Cloud Communications Expo; SIP Tutorial; VIPeering; Business Video Expo; Regulatory 2.0 Workshop, DevCon5: The HTML5 Development Conference; CVx; Digium|Asterisk World; StartupCamp; MSPAlliance, MSPWorld and more! Visit TMC Events for a complete listing and further information.
For more information about TMC, visit www.tmcnet.com.
Listen Up Espanol Contact:
Randall (Randy) Anderson
SVP Sales, Listen Up Espanol
207-774-1425 X123
Randall@ListenUpEspanol.com
www.ListenUpEspanol.com
TMC Contact:
Jan Pierret
Marketing Manager
Tel: 203-852-6800 x228
Fax: 203-853-2845
jpierret@tmcnet.com
www.tmcnet.com
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